- Launch the Outlook app on your mobile phone
- If this is the first account to be set up, skip to step 3. If you have other accounts set up, then you need to access the Add Account menu:
- Select your profile icon to access the menu, then select the Settings icon (cog), then Add an account
- An Add account screen will appear. Enter your email address and select Continue.
- Select Set Up Account Manually if this option displays. If not, skip to step 5.
Note: If the setup goes straight to setup an ‘exchange’ mailbox (says “Connect Exchange” at the top), click on the small question mark at the top and change it to “connect IMAP”.
- Select IMAP under the Advanced setting
- You will be prompted to select an account type. Select IMAP Direct.
- Complete all Advanced Settings
Note: Find your email settings by adding your email address in the Show Settings box at the top of this article.
- Email address – type in your full email address (in lowercase)
- Display name – Your full name (e.g. John Smith)
- Description – i.e. Work
IMAP Incoming Email Server
- IMAP Host Name & Port – mail. followed by your domain name e.g. mail.example.com* /Port number is 993
- Security Type: Choose SSL/TLS
- IMAP Username is the full email address
- IMAP Password is the mailbox password
SMTP Outgoing Email Server
- SMTP Host Name & Port – smtp. followed by your domain name e.g. smtp.example.com*/465
- Security Type: Choose SSL/TLS
- SMTP Username is the full email address (same as IMAP)
- SMTP Password is the mailbox password (same as IMAP)
- Select the tick at the top right and the app will attempt to log in
- The next screen will confirm that the email account has been added successfully.
- If you would like to add another email account, select Add. If not, select Maybe later.